Shipping policy

At Beldi London, we're committed to delivering your order as quickly and efficiently as possible. Please review the information below to understand our order processing and delivery times.

Order Processing

All orders are processed within 2–5 business days (Monday–Friday) after your order has been placed and payment has been confirmed.

Orders placed after 2:00 PM (Europe/London), on weekends, or on public holidays will begin processing on the next business day.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information (where available).

Delivery Times

Estimated delivery times are as follows:

  • United Kingdom: 7–15 business days

  • International: 10–20 business days

Delivery estimates include both processing and transit time and are provided as guidance only. Actual delivery times may vary depending on your location, carrier operations, customs processing, and seasonal demand.

Shipping Costs

We are pleased to offer FREE standard shipping on all orders.

There are no additional shipping charges at checkout unless otherwise stated.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking details (where available), allowing you to monitor your delivery's progress.

Customs & Import Duties

Orders delivered outside the United Kingdom may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the purchase price or shipping costs.

Delivery Delays

While we aim to deliver all orders within the estimated timeframes, delays may occasionally occur due to circumstances beyond our control, including customs inspections, adverse weather conditions, carrier delays, or periods of high shipping demand.

If your order has not arrived within the expected delivery window, please contact our customer support team and we'll be happy to assist.

Lost or Damaged Parcels

If your order arrives damaged or you believe your parcel has been lost in transit, please contact us within 7 days of the expected delivery date.

We will work with the shipping carrier to investigate the issue and, where appropriate, arrange a replacement or refund in accordance with our Refund Policy.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. Beldi London cannot be held responsible for delays or additional costs resulting from incorrect or incomplete delivery information provided at checkout.

Contact Us

If you have any questions about your order or our shipping policy, please contact us:

Email: info@beldilondon.co.uk

Business Address:
Beldi London
40 Flodden Road
Sunderland SR4 0BS
United Kingdom